Refund Policy — liminalshort

We aim to be fair: if we fail to deliver what you paid for, or the Service is unavailable for an extended period, you have a path to a refund under the terms below.

1. Subscription payments

liminalshort operates on a monthly subscription model. Payments are processed securely by Lemon Squeezy. Each billing cycle grants you a fresh allocation of credits.

2. When we may refund

You may qualify for a full or partial refund if:

You were charged but credits were not applied due to an error on our side;
You contact us within 7 days of the charge and you have used no more than 10% of the credits granted for that period; or
The Service was unavailable for more than 48 consecutive hours during your paid billing period.

3. When we do not refund

We generally do not refund when:

You changed your mind after substantially using your credits;
Outputs did not match personal taste or expectations (AI quality varies by model and prompt);
Your account was suspended for violating our Terms of Service;
A refund is requested more than 7 days after the charge date.

4. Cancellations

You may cancel your subscription at any time. Cancellation stops future charges but does not entitle you to a refund for the current billing period. Your remaining credits will stay accessible until the end of the period you have paid for.

5. How to request a refund

To request a refund, contact us through liminalshort.org with your account email and a brief description of the issue. We aim to respond within 3 business days. Approved refunds are processed by Lemon Squeezy and typically take 5–10 business days to appear on your statement.

6. Changes to this policy